At launch, it suffered widespread technical issues resulting in the inability to play missions and loss of character data. It initially polarised reviewers, being criticised for its lack of direction and repetitive missions, with praise particularly directed at the scope and open-ended gameplay.
It won divided year-end accolades, ranging from Biggest Disappointment to Best Multiplayer, from several gaming publications. The game receives frequent free updates that further expand on the game modes and content, which has improved critical reception. The 2015 Heists update had been especially well-received by the critics.
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